PRIVACY POLICY

Last updated: March 2021

We operate Lost Scouts (www.lostscouts.com). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of our Website. By using our Website, you agree to the collection and use of information in accordance with this policy.

Security

 

The security of your Personal Information is very important to us. Our company Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Why do we collect personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

 

  1. To provide and operate our Services;

  2. To provide our Users with ongoing assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

What type of information do we collect?

 

While using our Website, we may receive, collect and store any information you enter on our Website or provide us in any other way. This may include but is not limited to your name and e-mail ('Personal Information') that can be used to contact or identify you.

When you conduct a transaction on our website, as part of the process, we may collect Personal Information you give us that includes, but is not limited to, your name, address and email address, Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; purchase history; payment details (including credit card information); comments; feedback; product reviews; and recommendations.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Cookies are files with small amount of data, which may include an anonymous unique identifier sent to your browser from a website and stored on your computer's hard drive. Like many websites, we may use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, however, you may not be able to use some portions of our Website.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you.

 

Changes To This Privacy Policy

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Us

If you would like to: access, correct, amend or delete any personal information we have about you, or you are interested in further information about our photography, film and adventure services, you are invited to contact us via email Lost Scouts.  If you don’t want us to process your data anymore, please contact us at Lost Scouts.